Recruitment and support

“I found the whole process outstanding. In particular the support processes especially with the check-ins from the team and of particular note the Chair of the group was brilliant… ”

“As a lay member I appreciated the helpful responses of the medically qualified people who took the trouble to answer questions in detail and to explain the terminology and the nature of the surgical procedures.“

“I greatly valued your training sessions for lay advisers and would have liked more. I thought that the support offered by my ‘PPI’ handler at NICE was pitched at exactly the right level…. with some brilliantly produced back up documentation for lay advisers…“

“… I’ve felt empowered being able to shape care for a disease that will affect me for the rest of my life.”

Patient/public members of NICE guideline development groups

Chapter 3 overview:

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